Privacy Policy
At Remedy EPR, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform.
Information we collect
We collect information to provide, operate, and improve our services. This may include:
- Personal identification information – such as your name, email address, company name, and contact details.
- Usage data – including IP address, browser type, device information, pages visited, and interaction with the platform.
- Cookies – used to enhance functionality, analyse usage, and improve user experience.
Cookies
We use cookies and similar technologies to collect and store information when you visit our platform. Cookies help us understand how users interact with Remedy EPR and allow us to improve performance and usability.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of some features.
How we use your information
We use the collected information to:
- Provide access to the Remedy EPR platform and its features
- Improve and personalise your user experience
- Communicate with you for support, updates, or service-related notifications
- Maintain platform security and prevent misuse
- Comply with legal and regulatory obligations
Sharing your information
We do not sell or rent your personal information to third parties. We may share information with trusted service providers who support our operations, subject to strict confidentiality and security obligations.
Data security
We implement reasonable technical and organisational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
GDPR data protection rights
Remedy EPR acts as a Data Controller for your personal information. If you are a resident of the European Economic Area (EEA), you have specific data protection rights.
- The right to access, update, or delete your personal data
- The right to rectification and objection
- The right to restriction of processing
- The right to data portability
- The right to withdraw consent at any time
Your rights
You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights, please contact us using the details below.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, legal requirements, or operational needs. Any updates will be posted on this page.
Contact us
If you have any questions about this Privacy Policy or our data practices, please contact us at: contact@remedy-epr.com